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Terms & Conditions

Luxury gray Mercedes-Benz sedan parked on a cobblestone driveway with trees in the background, showcased for Tolon Detail Services auto detailing and ceramic coating.

Last updated: 09/20/2025  11:50 PM

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Welcome to Tolon Detail.  These Terms of Service (“Terms”) govern your use of our website (https://www.tolondetail.com) and the services we provide, including professional auto detailing and graphene ceramic coating.  By accessing our Site or booking services, you agree to these Terms.  Please read carefully.

 

1.  Parties & Agreement

These Terms are between you (“Customer,” “you,” or “your”) and Tolon Detail, a business located in Holly Springs, Georgia (“Tolon Detail,” “we,” “us,” or “our”).  By using our Site or scheduling services, you agree to be legally bound by these Terms and our Privacy Policy.

 

2.  Services Offered

Tolon Detail provides mobile car detailing and graphene ceramic coating services (“Services”).  All services are performed by appointment only and at the location agreed upon at the time of booking.   We reserve the right to refuse or reschedule services for reasons including, but not limited to, unsafe working conditions, inaccurate booking information, or failure to provide access to the vehicle.

 

3.  Appointments

  • All services are by appointment only.

  • Appointments can be scheduled online through our website or by phone.

  • We kindly ask that you arrive on time or ensure your vehicle is accessible at the scheduled time and location.

 

3.2 Payments

  • Payment is due at the time of service unless otherwise agreed.

  • We accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, Samsung Pay, and debit cards.

  • Prices listed on the Site are subject to change without notice.

 

3.3 Deposits & Cancellations

  • Certain services, such as graphene ceramic coating, require a non-refundable deposit at the time of scheduling.

  • Cancellations or reschedules must be made at least 24 hours before the scheduled event.

  • Missed appointments or late cancellations will result in the loss of your deposit or a cancellation fee.

  • Deposits are only refundable if Tolon Detail cancels your scheduled service.

  • We do not offer refunds on any services rendered.

 

4.  Customer Responsibilities

You agree to:

  • Provide accurate information about your vehicle when scheduling.

  • Ensure your vehicle is accessible at the agreed-upon service location.

  • Ensure we have safe and adequate access to the service location.

  • Remove personal belongings before the service.

  • Vehicles must be reasonably clean before service begins.  If your car is not washed, Tolon Detail will wash it, and the cost will be added to your final service bill.

  • Disclose any known issues (e.g., aftermarket paintwork, fragile surfaces, existing damage).

  • Tolon Detail is not responsible for lost or damaged personal items left in vehicles during service.

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5.  Service Limitations & Results

  • Detailing Results: Vehicle condition (including age, paint type, prior damage, and weather exposure) significantly impacts the results.  We do not guarantee restoration beyond the vehicle’s existing condition.

  • Graphene Ceramic Coating: Long-term performance depends on proper aftercare and maintenance.  We will provide care instructions after your service.

  • While we strive for the highest quality, we cannot guarantee the removal of all stains, scratches, odors, or imperfections.

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6.  Weather & Safety

  • As a mobile service, appointments may be rescheduled due to severe weather or unsafe working conditions.

  • We’ll notify you promptly if a reschedule is necessary.

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7.  Warranties & Disclaimers

The Site and Services are provided “as is” and “as available.” Tolon Detail makes no guarantees, representations, or warranties of any kind, express or implied, regarding the Services, including, but not limited to, durability, fitness for a particular purpose, or expected performance beyond the scope described at the time of booking.

 

8.  Limitation of Liability (per Georgia Law)

To the maximum extent permitted under Georgia law, Tolon Detail, its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of use, loss of value, diminished resale value, or loss of data, arising out of or related to your use of the Site or our Services.

 

Our total liability for any claim arising under these Terms shall not exceed the amount you paid to us for the specific Service giving rise to the claim.

 

Exceptions under Georgia Law: Nothing in these Terms excludes or limits liability for gross negligence, willful misconduct, or any liability that cannot be excluded or limited under applicable Georgia law.

 

9.  Indemnification

You agree to indemnify, defend, and hold harmless Tolon Detail, its employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising from:

  • Your misuse of our Services or Site,

  • Your breach of these Terms, or

  • Your failure to disclose pre-existing vehicle conditions.

 

10.  Intellectual Property & DMCA Policy

10.1  Ownership

All content on this Site, including but not limited to text, graphics, logos, images, videos, and service descriptions, is the property of Tolon Detail or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.  You may not copy, reproduce, republish, upload, post, transmit, or distribute content from this Site without our prior written permission, except for personal, non-commercial use.

 

10.2  Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal purposes only.  This license does not permit:

  • resale or commercial use of the Site or its contents;

  • collection and use of any product or service listings, descriptions, or prices;

  • derivative use of the Site or its contents;

  • downloading or copying of account information for the benefit of another merchant; or

  • use of data mining, robots, or similar data-gathering tools.

 

10.3  DMCA Notice & Procedure for Infringement Claims

Tolon Detail respects the intellectual property rights of others.  If you believe that any content on our Site infringes your copyright or other intellectual property rights, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our designated agent with the following information in writing (17 U.S.C. § 512(c)(3)):

 

  1. A physical or electronic signature of the person authorized to act on behalf of the copyright or intellectual property owner.

  2. Identification of the copyrighted work or intellectual property claimed to have been infringed.

  3. Identification of the material on our Site that is claimed to be infringing and reasonably sufficient information to allow us to locate the material.

  4. Contact information of the complaining party, such as an address, telephone number, and email address.

  5. A statement that the complaining party has a good-faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law.

  6. A statement, under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the owner of the intellectual property right allegedly infringed.

 

DMCA Agent Contact:
Tolon Detail – DMCA Agent
Email: admin@tolondetail.com
Mail: 142 Avery Landing Way, Holly Springs, GA

 

Upon receipt of a valid DMCA notice, we will promptly remove or disable access to the allegedly infringing material and notify the alleged infringer, who may submit a counter-notice under the DMCA.

 

11.  Third-Party Links

Our Site may contain links to third-party websites.  We are not responsible for the content, policies, or practices of these third parties.

 

12.  Governing Law

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.  Any disputes shall be resolved exclusively in the courts located in Cherokee County, Georgia.

 

13.  Termination

We may suspend or terminate your access to the Site or Services for any reason, including non-payment, breach of these Terms, or misuse of Services.

 

14.  Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tolon Detail regarding use of our Site and Services.


15.  Contact Us

For questions regarding these Terms or our Services, please contact:

 

Tolon Detail
Holly Springs, GA, USA
Email: info@tolondetail.com
Phone: 678-791-6153

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